Terms of service

Overview

NESTELMERE is operated by ELMHAVEN 2 HOUSEWARES LLC. These terms apply to your use of nestelmere.com and purchases made through our store.

Our store is hosted on Shopify. By using the website or placing an order, you agree to these terms to the extent permitted by applicable law.

Use of the Website

You must have legal capacity to enter into the transaction or permission from a parent or legal guardian where appropriate.

Provide accurate billing, delivery and contact information.

Do not use the website for unlawful activities, fraudulent transactions, attempts to access other customers’ information or interference with site security.

Product Information

We offer home organization, closet and linen storage, and laundry and utility storage products.

Review the description, materials, dimensions and package contents before purchasing.

Colors may appear differently depending on your screen and lighting. Styling props are not included unless the product description expressly lists them.

Product images and descriptions do not remove your rights if the item delivered is materially different from what was ordered.

Prices and Payment

Prices are shown in U.S. dollars (USD). Applicable taxes and shipping charges are shown at checkout before payment.

Payment options are those displayed at checkout.

Prices may change for future orders. Changes do not automatically alter a completed order.

Orders and Availability

An order confirmation acknowledges receipt of your order.

If an item is unavailable, an order contains a material pricing error or we cannot fulfill the order, we will contact you.

We will not charge a higher price or substitute a materially different item without your agreement.

If we cancel an order, any payment collected for the canceled items and applicable shipping charges will be refunded.

Shipping, Cancellations and Returns

Processing, delivery estimates and shipping charges are explained in our Shipping Policy.

Once an order has shipped, our Return and Refund Policy applies.

Approved returns and exchanges have free return shipping within the United States.

Intellectual Property

Website materials owned by NESTELMERE or used under permission are protected by applicable intellectual property laws.

You may use the website for personal shopping and other uses permitted by law.

Commercial copying or reuse of protected content requires permission from the relevant rights holder.

Third-Party Services and Links

The website may link to third-party services, including payment or delivery services. Those services may have their own terms and privacy practices.

A third-party link does not eliminate our responsibilities for your purchase from NESTELMERE.

Privacy

Our Privacy Policy explains how personal information is collected, used and shared in connection with the store.

Please review the current policy linked on our website.

Website Availability and Responsibility

We work to keep the website accurate and available, but technical interruptions or errors can occur. Contact us if you encounter an issue.

Nothing in these terms excludes liability, warranties or consumer rights that cannot lawfully be excluded or limited.

Changes and Questions

We may update these terms by publishing a revised version on this website.

Changes apply prospectively and do not remove rights relating to an existing purchase.

Please contact us about questions, complaints or an order issue. These terms do not require you to waive any non-waivable legal remedy.

NESTELMERE
Operated by ELMHAVEN 2 HOUSEWARES LLC

Business address:
101 Robinbrooke Blvd, APT 1C
Elizabethtown, KY 42701
United States

Email: support@nestelmere.com
Phone: +1 (850) 428-0923

Customer service hours:
Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET), excluding U.S. public holidays.

Website: https://nestelmere.com